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Mark Carew
Last Activity:
Oct 22, 2021 at 7:53 AM
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Works at OpenBuilds

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Mark Carew

OpenBuilds Team, Male, from NJ

Staff Member Moderator Project Maker Builder Resident Builder

Making the future! May 8, 2020

Mark Carew was last seen:
Oct 22, 2021 at 7:53 AM
    1. Travis brady
      Travis brady
      What do I have to do to get a bent rail that came with new machine. I sent pics and sku # to support, now do I just wait or should I try and bend it back, it’s at the end of a 20x40
      1. Peter Van Der Walt
        Peter Van Der Walt
        This is an automated reply. Store related questions such as shipping damage, orders, and other similar queries are handled by the OpenBuilds Partstore team. If you log a ticket via http://support.openbuilds.com - please wait for a reply during the next business hours window. We thank you for your patience and understanding
        Oct 16, 2021 at 2:12 PM
    2. Travis brady
      Travis brady
      Just got 1 box of new stuff for 1515 nothing labeled thanks
      1. Peter Van Der Walt
        Peter Van Der Walt
        For order/shipping/store queries, please contact the OpenBuilds Partstore directly by logging a ticket on http://support.openbuilds.com - to ensure the correct team assists you. Thanks
        Oct 14, 2021
    3. Gareth-1977
      Gareth-1977
      I bought a OpenBuild Used. I am having trouble setting it up. Are there Tech's in the Houston area that could help?
      1. Peter Van Der Walt
        Peter Van Der Walt
        This is an automated reply:
        For support questions, please make use of our Forums (not profile posts as you have done here):
        Support is done via the public forum:
        - More people can see and thus answer your question quicker
        - Remember to search for your issue using the Search box. Its might already have been discussed a few times
        - alternatively contact the OpenBuilds Partstore via https://support.openbuilds.com
        Sep 24, 2021
    4. Jorge Luis Fumero
      Jorge Luis Fumero
      Hello, I have a problem, my laptop does not recognize the BlackBox Motion Control System
      1. Mark Carew
        Mark Carew
        Sep 8, 2021
    5. Emerson Nunez
      Emerson Nunez
      Good afternoon friends I just put together my 15 15 leam and after some cuts my machine started to lose its way after the second pass when the third pass starts it gets lost and cuts where it is not someone has had this problem

      Thank you very much

      PD excuse me my English is not good hehehe
      1. Mark Carew
        Mark Carew
        Jul 22, 2021
    6. George Linkh
      George Linkh
      The latest update for the blackbox has it not working and it will not jog. I tried the fix that you said ut that didn't work.
      1. Mark Carew
        Mark Carew
        Jun 12, 2021
    7. George Linkh
      George Linkh
      Hi Mark, I am trying to find out what happened to my order Order #137945. It was placed on May 4th.
      1. Mark Carew likes this.
      2. Peter Van Der Walt
        Peter Van Der Walt
        May 27, 2021
        Mark Carew likes this.
    8. mcallisterracing
      mcallisterracing
      The latest update for the blackbox has it not working and it will not jog. Can you walk me through going back to a previous install?
      1. Mark Carew
        Mark Carew
        Apr 11, 2021
    9. David Simmonds
      David Simmonds
      Hello Mark, I am building an Aluminium boat from a kit. ' metal boat kits dot com ' . I need to CNC plasma or router cut Aluminium sheet up to 6000mm long . Is it possible to extend the length of your table to 6000mm . Many thanks David in the UK
      1. Mark Carew
        Mark Carew
        Hi @David Simmonds sounds like a great project! Instead of making the machine bigger I think you may be better off to cut the entire work in sections (or tilling as some cams call it) The idea is you can run a continuous job on the same material.
        Jan 18, 2021
      2. Mark Carew
        Mark Carew
        Jan 18, 2021
    10. SIMONE RENIERO
      SIMONE RENIERO
      hello and Merry Christmas to everyone I have a doubt in the bad case the blackbox has a problem with a driver rather than another device will be possible to replace it or it will be destinate to the garbage?
      1. Peter Van Der Walt
        Peter Van Der Walt
        Jan 4, 2021
        Mark Carew likes this.
    11. John Heath
      John Heath
      I just finished assembling my black box 4x controller. I have 24vdc power supplied, I have the switch turned on, I have the nema 17 motors wired, I have limit switches wired. On the trouble shooting tab, I see the switches change state, but the motors do not turn, I see the numbers on the Openbuilds Control change, but the motors don't move. I;ve tried everything I can think of. Any help?
      1. Mark Carew
        Mark Carew
        Hello @John Heath Welcome to the OpenBuilds community. If you would not mind could you please post your question over in the Controllers forum so that the developers will see it and so that others can learn from it in case they find they run into the same issue. I thank you in advance. https://openbuilds.com/forums/controller-boards.28/
        Nov 27, 2020
        John Heath likes this.
      2. Kevin S
        Kevin S
        I had the same problem and following the advice of others, I went back and checked my connections. The block box kit has several sets of two wire connections. I had used the wrong ones. I switched them out and that solved the problem.
        Dec 4, 2020
        Peter Van Der Walt likes this.
    12. John Heath
      John Heath
      Ok, I'm new to this. I got a Black Box controller. I have it wired to 3 Nema 17 motors. I installed and opened openbuild control, connected to the controller, and nothing. I tried to jog x and , the numbers increment on the openbuild control, but the motor doesn't move. I down loaded a g-file from sandify, and I get an error 22, rate not defined. What am I doing wrong?
    13. Darriel Fisher
      Darriel Fisher
      Is there a phone number for open builds ??My black box makes sparks .
      Blackbox to Open builds ot power outlet .From outlet to Dewalt
      1. Mark Carew
        Mark Carew
        Oct 31, 2020
    14. rksmith21
      rksmith21
      Hi Mark,
      Can you please tell me the right wiring for the OPTLASERS PLH3D-2W Laser to BLACKBOX? This is for the ACRO 55.
      I believe that the 0-5v ANG (+) and the ANG GND (-) go to TOOL port and the VCC (+) and GND (-) go to 12v power supply. Can you please confirm this for me. Thanks Roger
      1. Mark Carew
        Mark Carew
        Oct 16, 2020
        rksmith21 likes this.
      2. rksmith21
        rksmith21
        Thanks!
        Oct 16, 2020
        Mark Carew likes this.
    15. ruben cabrera
      ruben cabrera
      1. Peter Van Der Walt
        Peter Van Der Walt
        Refer to section 6.3.7 of the document above for the next step:

        6.3.7 Contact the OpenBuilds Partstore

        If the above fails to correct the issue, contact the support team at the OpenBuilds Partstore for further assistance: |https://openbuildspartstore.com/contact-us-form/
        Sep 27, 2020
        Mark Carew likes this.
    16. Nomad1
      Nomad1
      Two questions
      1. Can I use the openbuilds software wit windows XP
      2. Can I wire the router straight to the blackbox
      1. Mark Carew
        Mark Carew
        Aug 28, 2020
    17. Wolfgang Theiss
      Wolfgang Theiss
      In one of my projects I need to move two axis - each driven by 2 stepper motors. Can I configure the BlackBox controller to synchronize the X and Z motor, like it is done with the Y and Y2 motors?
      1. Mark Carew
        Mark Carew
        You can simply wire the two motors in parallel on one axis. We did this a lot back in the day before we dedicated a driver to each motor.
        Aug 6, 2020
    18. PAULTOMMY
      PAULTOMMY
      Hi Mark
      I have a c-beam xl and i am thinking of upgrading to the workbee 1500mm x 1000mm
      I will be purchasing the BlackBox controller and I am a little confused.
      I have the Vectric software and it works well but is it compatible with the BlackBox controller,, hope this makes sense?
      1. Mark Carew
        Mark Carew
        Hello @PAULTOMMY Yes the BlackBox will work with the 1500x1000 not problem. Really the only thing to keep in mind on that build is that its belt an pinion and so the steppers on the Y axis are facing opposite of each other. Because of this one stepper should be wired in reverse.
        Jul 27, 2020
      2. Mark Carew
        Mark Carew
        Jul 27, 2020
    19. dennis weiner
      dennis weiner
      Hi Marc Carew,
      I am a hobbyist woodturner that has created a number of woodturning accessories using your vslots. I will be giving a remote zoom demonstration to my woodturning club(located in NJ) on that subject. I have cut vslot 20mm rail on my 10 table saw with no issues. I know that the question will come up regarding blade selection. So what brand/type of blade should I recommend when asked?
      1. Mark Carew
        Mark Carew
        Jul 26, 2020
    20. Alden Florio
      Alden Florio
      Hello I bought the C-Beam® Linear Actuator Bundle with the motor. I was wondering what wires correspond to A+, A-, B+, and B-?
      1. Mark Carew
        Jul 26, 2020
    21. Darriel Fisher
      Darriel Fisher
      I Have a SPAM 1500X1500
      I have Mach3 with it ,I would like to get rid of it .Would like" Open" like my 3018 has .
      What would i need Just a black box ?????
      1. Mark Carew
        Mark Carew
        Yes a BlackBox would do the trick. Then you have your choice of any grbl based control software. Here at OpenBuilds we are partial to OpenBuilds CONTROL - https://software.openbuilds.com/
        May 17, 2020
    22. olivier gauthier
      olivier gauthier
      hello , i have receive the blackbox but it's not working? i have follow the instruction video ,plug everything right , i can connect to the blackbox .... see on the picture .can you help me solve this ? it write that i need a controller whit grbl 1.1x on it??
      1. Gary Caruso
        Gary Caruso
        Hi Oliver, best place to ask questions is on the BlackBox forum page, BB is pre-loaded, did you install the drivers on your PC? follow the connecting steps on the BB Docs, link at the product page. Cheers Gary
        May 16, 2020
    23. Mark Carew
      Mark Carew
      Making the future!
    24. Mark Carew
      Mark Carew
      Making the future!
    25. Guillaume Rancourt
      Guillaume Rancourt
      Hey Mark, I'm trying to run a standard grbl g-code on the control software, i'm usinf Fusion 360 to produce the code and normally it works but this time, after 30 minutes, the preview won't even load. any idea why?
      1. Mark Carew
        Mark Carew
        May 7, 2020
    26. Mike Longden
      Mike Longden
      Thanks Mark, I'm looking forward to the CNC journey ahead of me. The value of being a group member is infinite, and I greatly appreciate your assistance as well as all others that I may need assistance from in the future. I will definitely be checking out the tutorials. Thanks Again. Mike
      1. Mark Carew likes this.
      2. Mark Carew
        Mark Carew
        You're more than welcome @Mike Longden
        Welcome aboard, you are among friends here. Have fun!
        Apr 21, 2020
    27. Mike Longden
      Mike Longden
      Hello Mark, I'm new to this and just got finished up building my Workbee 1010. I have VCarve Pro and would like to use it on this machine. Are there any instructions available for the setup process for doing this?
      1. Mark Carew
        Mark Carew
        Hi Mike. Welcome to CNC! Yes there are a ton of tutorials on how to use VCarve on this machine. The typical work flow is to work up a design using tool paths (your machines cutting path and style) in V Carve and then you out put the file in a format called Gcode which is what our machines understand.
        Apr 21, 2020
      2. Mark Carew
        Mark Carew
        When you go to save the gcode file it will have a drop down with a lot of options for output formats. You just pick grbl if you are using a BlackBox controller. We hope to do a beginners quick start video guide soon, but until then be sure to check out some of the more in depth projects some of the community have done.
        Apr 21, 2020
      3. Mark Carew
        Mark Carew
        You will get some ideas from here as well as looking up V carve tutorials. Hope this helps. Jump in and have fun!
        Apr 21, 2020
    28. Coach
      Coach
      Mark - about a year and a half ago I built a Workbee machine, I am having fun with the machine however I have one problem. My "Z" axis has what I think to be to much play back and forth - side to side is perfect - I have replaced the wheels, bearings, screws and the "C" channel but nothing has solved the wiggle problem. What would be your suggestion?
      1. Mark Carew
        Mark Carew
        Hello, glad to see your having fun with your WorkBee. It could be a lot of factors over timing loosing of things from vibrations. It sounds like you already worked though most of the know areas, so thats good. If all of your Z axis parts are night and tigh I would move out to the X and make sure the beam is secure to the plates.
        Apr 15, 2020
      2. Mark Carew
        Mark Carew
        From there move out to the Y axis and make sure the wheels are all making tight contact with the rail. Through this process you are sure to discover where this play is coming from. Hope this helps.
        Apr 15, 2020
    29. valayer rene
      valayer rene
      bonour je suis petit nouveau et francais depuis quelques jours quand j'ouvre openbuild cam la grille de gauche a la palce du projet reste noire meme si j'ouvre hello world ou tout autre fichiers importés j'ai essayé de l'ouvrir plusieurs fois avec le meme resultat je suis bien connecte a internet avez vous une idee de ce soucis cordialement rene
      1. Mark Carew
        Mark Carew
        Bonjour et bienvenue dans la communauté OpenBuilds. Je suis désolé d'entendre que vous rencontrez ces problèmes. Je viens de faire un test et il semble fonctionner parfaitement, donc je suppose qu'il y a un problème avec votre carte vidéo qui ne peut pas traiter la 3D correctement. Veuillez consulter le fil de support d'OpenBuilds CAM ici pour en savoir plus. J'espère que cela vous aidera à être opérationnel.
        Feb 29, 2020
      2. Mark Carew
        Mark Carew
        Feb 29, 2020
    30. geneo
      geneo
      I am new to OpenBuilds. How do you post to the forums?
      1. Mark Carew
        Mark Carew
        Hello @geneo and welcome to the OpenBuilds community! To post just click on the forum tab above and then click into the forum your interested in. At the bottom of the page write your message and then click post reply.
        Feb 19, 2020
      2. MaryD
        MaryD
        Click on the forum you'd like to post a new thread in, for example, "General Talk". Once General Talk is open, you'll see a blue button in the upper right hand side of the screen to start . Quick link for posting to General Talk https://openbuilds.com/forums/general-talk.40/create-thread Look forward to seeing you around!
        Feb 20, 2020
        Mark Carew likes this.
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