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Please HELP - OpenBuildstore

Discussion in 'General Talk' started by Vladimir_ru, Nov 17, 2014.

  1. Vladimir_ru

    Builder

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    I have made a very large order (Order #8792) in your store on 27 october 2014.
    I received the parcel, but it was half empty despite the fact that I paid for the order and for the shipping.
    I can't start assemble the machine.
    Could you advise me, what can I do in such situation?
     
  2. Tweakie

    Tweakie OpenBuilds Team
    Staff Member Moderator Builder

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    Hi Vladimir,

    I am sorry something has gone wrong but I do not know exactly why all the parts you have ordered were not delivered or even why a note was not included in the package to explain the situation.

    It would be best if you contact the parts store directly using the contact form http://openbuildspartstore.com/about-us/ where I am sure they will do their best to resolve the issue.

    Tweakie.
     
  3. Vladimir_ru

    Builder

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    Thank you.
    I wrote 3 days ago
    Nobody answered
     
  4. Rick 2.0

    Rick 2.0 OpenBuilds Team
    Staff Member Moderator Builder

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    You might try sending an email directly to [email protected] just in case the contact us web form is not working properly.
     

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