For any Aussies that are members of this forum I would certainly be very hesitant to purchase from this business again. I bought an Ox CNC (large) kit from them just prior to Christmas 2015 and have had 2 problems. Firstly, they sent the wrong size screws which were replaced reasonably quickly. However, another issue raised it's head whereby I was sent the wrong stepper motor mounting plates. It took 3 emails to receive a response and the issue with the plates is yet to be resolved. Given that the problem was over the Christmas/New Year period I could excuse them for not responding to my emails. However, I would have thought that someone in the organisation could have simply put these plates into a padded bag & posted them to me but no, I am still awaiting their pleasure, it seems. So all in all I am quite disappointed at their lack of customer service when in this day and age are very much paramount. PS. I posted a negative review on their website at www.makerstore.com.au and within 30 mins it had been deleted. So, buyer beware.