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Log In Issues

Discussion in 'OpenBuilds Bug Report' started by Kevon Ritter, Apr 27, 2017.

  1. Kevon Ritter

    Kevon Ritter Veteran
    Builder

    Joined:
    Apr 30, 2015
    Messages:
    186
    Likes Received:
    55
    A week or so ago, I was unable to log into my account form my PC. There were very small windows of time where I could log in, but it would time out in minutes. It would then take another three hours to up to two days to be able to log back in...for a few minutes.. When I clicked the log in key, it would either take me to a "can't log in" type page asking my to try again, or it would act like it normally would by going back to whatever page you were on. Except you still would not be logged in. Fortunately, I can log in now without being kicked out almost immediately, but I still have a time out issue. The "stay logged in" pretty much doesn't work. I have to log back in after any period of inactivity.

    (Windows 10 MSI Gaming Laptop)
    I figured this is something I should mention. I have done some searching and have seen it mentioned in the past, but was unable to find a cause or explanation.

    Kev
     
  2. MaryD

    MaryD OpenBuilds Team
    Staff Member Moderator Builder

    Joined:
    Apr 13, 2016
    Messages:
    433
    Likes Received:
    441
    Kev, sorry to hear you are having this issue. I am researching your issue and will contact you via your registered email.
     

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