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Discussion in 'General Talk' started by infinite, May 16, 2017.
Hello. We are sorry to hear that you are experiencing these difficulties.
Please reach out to us at 'http://support.openbuilds.com/support/home' and provide us with your OpenBuilds Part Store Order # so that we can further assist you regarding.
We hope this helps and we look forward to resolving this for you!
You will likely get uneven wear on the wheels but at some point the wear will match the slope. You'll just need to keep adjusting the eccentric spacers to compensate.
This is another case of low quality knockoffs falsely claiming to be OpenBuilds parts. Unless you get them from an official OpenBuilds distributor, they're not OpenBuilds parts.
Hello. Thank you for your response.
Here at OpenBuilds we maintain a high level of quality and support in regards to all of our products, such as the V-Slot Linear Rail.
All of our parts are designed to work in conjunction with each other as well.
If shipping costs are ever a concern in the future, please feel free to reach out to us at 'http://support.openbuilds.com/support/home' and we will be happy to look into it further for you.
Please let us know if there is anything else that we can assist you with.
Could be my machine, but the Distributor Map won't open for me?
Hello Gray. Thank you for your response.
Sorry to hear that!
We checked and are able to pull it up just fine on all of our computers here at HQ. Perhaps it is a browser setting you have turned on?
At any rate, please feel free to reach out to us at 'http://support.openbuilds.com/support/home' for more information regarding our Distributors if you are interested!