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second blackbox out of order ;(

Discussion in 'OpenBuilds Forum Help' started by Alexandre_c71, Oct 23, 2020.

  1. Alexandre_c71

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    hello everyone, my name is alexande. I am in France.

    I am in the process of assembling a CNC sphinx of 1000x1000mm.

    I have a problem, the first blackbox received gave me an error after various and varied tests on the end of the races.

    as a precaution before installing the new one which was sent to me by "ratrig ltd" seller in portugal, I tested all the cables to be sure that none are damaged. no worries everything works.

    I therefore installed my new blackbox, after a home all, I set to control the speed of the vfd from openbuild control, successful test. I then decide to test my software limit switches to make sure that everything is good before putting the right plate.

    and the limit switch X shows me 801mm while it is at zero, and the Y shows me approximately -1200000. if I click on set zero of C, it goes to zero, then I click on set zero of Y it goes to zero but the X goes back to 801 and so on in turn without stopping. thinking that the vfd was a problem I unplug it completely and I also unplug the connector from the pin but no change.

    after turning off openbuilds control and relaunching i again have an error 7, the eeprom is unreadable and then i can't do anything, reset does nothing to flash the eeprom either.

    would you have a clue to give me before contacting the seller again to replace this blackbox.

    small precision the end of races are openbuilds, the power supply is a meanwell everything was bought at the same time as the blackbox.

    I will try to post the videos that I was able to host on youtube to send to the seller if necessary.

    I apologize in advance if the translation is not ideal.

    best regards alexandre.
     
  2. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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  3. Alexandre_c71

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  4. Alexandre_c71

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    Hello Peter,

    i do the test witout any cable on the blackbox, is the same.

    No connection...... what other test is it possible to do.

    I tested all the cables wire by wire, I removed them from the cable chains to make sure that no cables were damaged inside.
     
  5. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Note section 6.3.6 then (notice it says to use the Partstore's contact form to get in contact with the correct team. Not the forum)
     

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