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  1. John Heath
    John Heath MaryD
    I just finished assembling my black box 4x controller. I have 24vdc power supplied, I have the switch turned on, I have the nema 17 motors wired, I have limit switches wired. On the trouble shooting tab, I see the switches change state, but the motors do not turn, I see the numbers on the Openbuilds Control change, but the motors don't move. I;ve tried everything I can think of. Any help?
    1. Peter Van Der Walt
      Peter Van Der Walt
      For support questions, please make use of our Forums instead of private / profile posts:
      Support is done via the public forum:
      - More people can see and thus answer your question quicker
      - The answers help other people searching for the same issue
      - Remember to search for your issue using the Search box. Its might already have been discussed a few times
      Dec 7, 2020
  2. John Heath
    John Heath Mark Carew
    Ok, I'm new to this. I got a Black Box controller. I have it wired to 3 Nema 17 motors. I installed and opened openbuild control, connected to the controller, and nothing. I tried to jog x and , the numbers increment on the openbuild control, but the motor doesn't move. I down loaded a g-file from sandify, and I get an error 22, rate not defined. What am I doing wrong?
  3. Sand X
    Sand X David Bourne
    I believe I read in a thread that you have 12mm leadscrews with anti-backlash nuts that will fit into a C-Beam? Do you have these in a 1600mm length?
    1. David Bourne
      David Bourne
      Hi, I can certainly obtain 1600mm length and longer, do you have whatsapp so we can communicate easier? Or send email to [email protected]
      Nov 9, 2020
  4. Valthol
    Valthol azrael_sk
    1. azrael_sk
      azrael_sk
      Hi, sorry, have not been here for some time.. I will check it when I have a bit of free time. Anything of interest in particular?
      Any chance you are in the Facebook Ooznest workbee group?
      Nov 13, 2020
  5. Darriel Fisher
    Darriel Fisher Mark Carew
    Is there a phone number for open builds ??My black box makes sparks .
    Blackbox to Open builds ot power outlet .From outlet to Dewalt
    1. Mark Carew
      Mark Carew
      Oct 31, 2020
  6. rksmith21
    rksmith21 Mark Carew
    Hi Mark,
    Can you please tell me the right wiring for the OPTLASERS PLH3D-2W Laser to BLACKBOX? This is for the ACRO 55.
    I believe that the 0-5v ANG (+) and the ANG GND (-) go to TOOL port and the VCC (+) and GND (-) go to 12v power supply. Can you please confirm this for me. Thanks Roger
    1. Mark Carew
      Mark Carew
      Oct 16, 2020
      rksmith21 likes this.
    2. rksmith21
      rksmith21
      Thanks!
      Oct 16, 2020
      Mark Carew likes this.
  7. RonFinlay
    RonFinlay alex_b
    Hi Alex. I hope it's OK to contact you re OpenBuilds, sketchup and plug-ins. I am completely lost trying to get the plug in to show up, & appear on sketchup make 2017 (free version). I'm trying to create G-code for my model to run a CNC milling machine. I can't find anything newer than 2013 & being on a Mac, none of the instructions make sense, being for windows. Any help would be great. Ron 647 528 3548, Toronto
    1. alex_b
      alex_b
      Hi Ron, Sorry I didn't reply earlier, I'm afraid I don't have any experience with Sketchup! I run TinyG controller with Chilipeppr interface with fusion360 CAD on PC. Hope you get it working.
      Nov 6, 2020
  8. ruben cabrera
    ruben cabrera Mark Carew
    1. Peter Van Der Walt
      Peter Van Der Walt
      Refer to section 6.3.7 of the document above for the next step:

      6.3.7 Contact the OpenBuilds Partstore

      If the above fails to correct the issue, contact the support team at the OpenBuilds Partstore for further assistance: |https://openbuildspartstore.com/contact-us-form/
      Sep 27, 2020
      Mark Carew likes this.
  9. Karl Thorsen
    Karl Thorsen Metalguru
    Hello, it was suggested to me you were an open builds dealer in Canada.if so, I would like to know if you have a website to view pricing.
    Thank you,
    Karuul74
    1. Metalguru
  10. wvarn1957
    wvarn1957
    error running 1001nc "g code words consist of a letter and a value, letter was not found [:(PGM,NAME= "1001")]" How do I correct this?
  11. Srednasoft
    Srednasoft Kyo
    Hi Kyo,
    Is it possible to have a copy of the drawings for the large gantry plates for the Sphinx XL. I am trying to make them even higher, like 10-15cm higher, with thicker alu.
  12. Nomad1
    Nomad1 Mark Carew
    Two questions
    1. Can I use the openbuilds software wit windows XP
    2. Can I wire the router straight to the blackbox
    1. Mark Carew
      Mark Carew
      Aug 28, 2020
  13. Wolfgang Theiss
    Wolfgang Theiss Mark Carew
    In one of my projects I need to move two axis - each driven by 2 stepper motors. Can I configure the BlackBox controller to synchronize the X and Z motor, like it is done with the Y and Y2 motors?
    1. Mark Carew
      Mark Carew
      You can simply wire the two motors in parallel on one axis. We did this a lot back in the day before we dedicated a driver to each motor.
      Aug 6, 2020
  14. Claus Stümke
    Claus Stümke AK-Creation
    Hallo,

    ich habe den Big Size 3D Printer den Sie gebaut haben jemanden abgekauft. leider ist er unvollständig. Ich hätte ein paar Fragen zu dem Gerät. Wäre es möglich hierzu mal zu telefonieren? Gerne eine PN an mich oder per E-Mail an [email protected]

    Gruß
    Claus
    1. AK-Creation
      AK-Creation
      Hallo Claus,
      entschuldige, dass ich auf deine Nachricht noch nicht geantwortet habe, aber irgendwie habe ich es nicht mitbekommen. Bin in letzter Zeit nicht mehr so oft auf dieser Seite.
      Hat sich deine Frage mitlerweile geklärt, oder kann ich noch helfen?

      Gruß Andreas
      Oct 14, 2020
  15. PAULTOMMY
    PAULTOMMY Mark Carew
    Hi Mark
    I have a c-beam xl and i am thinking of upgrading to the workbee 1500mm x 1000mm
    I will be purchasing the BlackBox controller and I am a little confused.
    I have the Vectric software and it works well but is it compatible with the BlackBox controller,, hope this makes sense?
    1. Mark Carew
      Mark Carew
      Hello @PAULTOMMY Yes the BlackBox will work with the 1500x1000 not problem. Really the only thing to keep in mind on that build is that its belt an pinion and so the steppers on the Y axis are facing opposite of each other. Because of this one stepper should be wired in reverse.
      Jul 27, 2020
    2. Mark Carew
      Mark Carew
      Jul 27, 2020
  16. dennis weiner
    dennis weiner Mark Carew
    Hi Marc Carew,
    I am a hobbyist woodturner that has created a number of woodturning accessories using your vslots. I will be giving a remote zoom demonstration to my woodturning club(located in NJ) on that subject. I have cut vslot 20mm rail on my 10 table saw with no issues. I know that the question will come up regarding blade selection. So what brand/type of blade should I recommend when asked?
    1. Mark Carew
      Mark Carew
      Jul 26, 2020
  17. BismarckDon
    BismarckDon
    When I jog the machine commands scrolling on screen and resulting “ok” but no movement. Black Box light for the USB flickers red. Any ideas?
    1. BismarckDon
      BismarckDon
      This is on a new C Beam build using OpenBuilds Control software
      Jul 7, 2020
  18. Bayardbob
  19. Graham Langsford
    Graham Langsford Ariel Yahni
    Hi, I have assembled a CNC router and have been able to get it to work but I cant seem to get the GRBL_0.8.1 software to display the tool path. I have written some text in Inkscape and converted to G-code and then been able to engrave on some MDF board. What I can't see to the image on the top panel of the GRBL software window to show me where the spindle will travel and my home point. Regards Graham
    1. Ariel Yahni
      Ariel Yahni
      Hi Graham, i suggest you post this question as a Post in the general forum so the community can chime in on this. Make sure to be specific on which software are you referring *** its unclear.
      Jun 19, 2020
  20. FBELL
    FBELL Fábio Pires
    Olá Fábio, sou novo por aqui. Visitei sua publicação: Frezar - Desktop CNC e não soube ver se há os planos de corte das peças. Poderia me ajudar? Gostei de seu projeto, obrigado, parabéns e abraços
  21. BW Industries
    BW Industries alex_b
    I just bought a LEAD 1010 with the black box and i love it. I'd like to be able to turn on my router as well as my shop vac with the software. Is there a way I can do this?
    1. Peter Van Der Walt
      Peter Van Der Walt
      Jun 4, 2020
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