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Spam filters excessive

Discussion in 'Suggestions' started by SWSDT, Oct 11, 2017.

  1. SWSDT

    SWSDT New
    Builder

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    I had issues with both emailing the https://openbuildspartstore.com/contact-us-form/ not being answered, and presumed lost in a spam filter, as well as registering for this forum. In the case of the forum, even after completing the Google CAPTCHA test I would still get:

    1. Your registration has been rejected as it resembles automated or spam-like behavior. Please contact the administrator for further information or assistance.
    Since you provide no phone number or other way to contact you it makes one wonder if this is a legitimate business.
     
  2. David the swarfer

    David the swarfer OpenBuilds Team
    Staff Member Moderator Builder

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    I think your 'SWSDT' username looks like automated random characters, which characterizes a lot of spambots that try to join the forums.
    Are you really human? (-:

    @MaryD will sort you out though....
     
  3. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
    Staff Member Moderator Project Maker Builder Resident Builder

    Joined:
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    Hi SWSDT

    It is an issue on our side - thanks for picking it up for us. We're on the line to the web hosting company to get the forwarders sorted out as we speak (;

    Just a little additional IT support help, you may want to reach out to your webhosting company and ask them to help setup your SWSDT.com domain for proper DMARC (more info - see dmarc.org – Domain Message Authentication Reporting & Conformance)

    I ran your email address through our logs and no entries .

    log.PNG

    So i ran your domain through a quick MXtoolbox.com check and see they flag your domain as problematic because of missing DMARC records (And 3 other warnings too) That will likely cause you to get flagged as spam all over the internet if not addressed :)


    mxtoolbox.PNG
     
    #3 Peter Van Der Walt, Oct 11, 2017
    Last edited: Oct 11, 2017
    Joe Santarsiero likes this.
  4. Mark Carew

    Mark Carew OpenBuilds Team
    Staff Member Moderator Project Maker Builder Resident Builder

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    @SWSDT Thank you for the feedback on this issue. We have it taken care of now and are moving forward with double checking that all is working. :thumbsup:
     
  5. SWSDT

    SWSDT New
    Builder

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    Thanks Peter and Mark!
     

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