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OpenBuilds CONTROL Freeze - Showing Angle Option and Other Bugs

Discussion in 'OpenBuilds Bug Report' started by Kokoy Jimenez, Mar 22, 2023.

  1. Kokoy Jimenez

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    Hi!

    I'm new in the forum but I think I tried to research alot regarding my problem but alas I could not find the solution. I'll try to break down the problem and the solutions I've tried.

    Hardware & Software:
    1. GRBL and Arudino Uno (Original)
    2. DIY CNC Plasma Cutter
    3. Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.59 GHz
    4. Installed RAM 8.00 GB (7.90 GB usable)
    5. Asus X550VX
    6. Windows 10 - 64-bit operating system, x64-based processor
    7. Country Philippines (Don't know if this is even relevant. Haha)

    Problem:
    1. The OpenBuilds Control Interface Freezes Up.
    - This happens during runs.
    - Sometimes even if I am not running. But mostly during runs.
    2. It randomly shows the Angle Option.
    3. The DRO does not update anymore even if I could jog the X-Y-Z Axis.
    4. I could abort the work but the interface does not update.
    5. I could not resume the Job anymore.

    Solutions:
    1. I've read in the forum that I could try to disable the live 3D viewer. And I did. It did not solve it.
    2. I've disabled all other functionality but it does not solve it.


    Please see the picture of the interface; the Diagnosis Copy; and the code I used.

    Thank you for being a great community!

    Angle Photo.PNG Settings on OpenBuild.PNG
     

    Attached Files:

  2. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    That's not Interface :) that is OpenBuilds CONTROL

    Learn more about Interface on docs.openbuilds.com/interface

    As for the slowness issues, test on a different computer, may be something wrong with that one (conflicting applications, outdated drivers, corruption, time for a reformat, etc)
     
  3. Kokoy Jimenez

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    Aw sorry for the misunderstanding. What I meant as the interface is the general interaction point of the program with the user. Didn't know there was a product that was specifically named Interface. And yes I mean the OpenBuilds Control.

    It also freezes with another Laptop of my co-worker. (Also Asus)
    a) AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz
    b) Installed RAM - 12.0 GB (11.4 GB usable)

    Btw, I left my Laptop On overnight with the OpenBuild Control without anything running and it didn't freeze up. Is there a chance that EMI/HF is causing this?

    I actually read this thread that almost had the same issue with mine. I followed the advice but it is still freezing up. Though I think the author did not respond anymore if it worked - OpenbuildsControl CPU Usage / Unresponsive · Issue #104 · OpenBuilds/OpenBuilds-CONTROL
     
  4. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    That is a very old ticket, and all we did there was to give folks with very old machines the option to disable the 3D viewer.

    Checkout GitHub Release Stats and do keep in mind the thousands of active users you see in those stats - if an issue that old was still active, you would see a couple thousand angry folks on here :)

    What controller do you have? BlackBox X32 or BlackBox 4X
     
  5. Kokoy Jimenez

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    Yup I completely agree with you! That's why I am so weirded out with this phenomena.

    "What controller do you have? BlackBox X32 or BlackBox 4X"
    It is actually Arduino - GRBL. It is a DIY ........

    Btw, I really appreciate your replies. Thank you for your help!
     
  6. David the swarfer

    David the swarfer OpenBuilds Team
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    I believe no2 indicates a USB corruption problem, possibly caused by EMI or just a bad cable.

    What does it say in the serial log?

    I would replace the cable with a good, shorter usb cable
    I would make sure that no power cables run near the usb cable.
    is the USB plugged direct into the PC? I would avoid any USB hubs.

    What exact version of GRBL is running on your Uno?
     
  7. Kokoy Jimenez

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    Hi David!

    Thank you for the reply. I am actually using Bluetooth to connect my Arduino Uno to the PC.

    What does it say in the serial log?
    - It actually outputs gibberish with question mark etc. Or it says that the program execution ended.


    I am trying to use UGS for now to test if the problem is the connection between the Arduino and PC with the EMI and HF messing the connection. So far no problem with UGS. But one thing in common in both UGS and OBC - is that the GRBL setting (Picture Picture shown below.) does not show all the data (Meaning it only shows the speed setting for X,Y and does not show the acceleration.) I have to refresh the OBC grbl settings 10+ times for it to show all the GRBL setting completely and correctly.

    Capture.PNG
     
  8. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Comms issues points at Bluetooth then. Try direct USB cable. Also, genuine Uno, or $3 knockoff (some knockoffs uses inferior USB to Serial chips that also causes comms issues)
     
    David the swarfer likes this.
  9. David the swarfer

    David the swarfer OpenBuilds Team
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    Yes, pretty certain to be the bluetooth connection losing bytes under load.
    Test with a real USB cable to be sure (-:
     
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  10. Kokoy Jimenez

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    I see. Given that I am in the Philippines and we are near China means that everything is even made more in China.

    Thank you so much Peter and David! Will update you regarding this.
     

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