Hello; I Bought the Bulkman3D 1510 Workbee mechanical ad Electronics kis recently. assembled everything, found arduino was bad out of the box so they will send a new one once they return to work due to Coronavirus. Not wanting to wait and wanting a better system I ordered a Blackbox from Openbuilds and WOW what a difference, looks great, boots right up, communicates easy. started small, just testing box, then 1 stepper to verify wiring order, then all steppers, then Z Probe, (had problems finding the Z probe wizard but that was purely my error due to lack of sleep, tested Z probe and it worked perfectly. calibrated steppers, all good, did a pen test and everything worked. then about 15 minutes later while i was preparing limit switches on the bench for wiring (nothiing hooked up yet, just prepping, I heard a faint click and saw that my laptop had turned off, Completely off. I dont have sleep mode enabled and computer was plugged in. After rebooting everything my laptop will not connect to the Blackbox. multiple attempts. searched forums. backtracked, maybe newest wiring (probe) was causing a problem, it was not grounded or shorted. disconnected and tested, same result, I powered down, disconnected everything from my Blackbox, turned off computer, everything. rebooted all, connected USB, Openbuilds Control sees "FTDI USB to Serial COM3" but it will not connect. This is what I get when I turn on Control then try to connect: [10:35:35] [ 3D Viewer ] WebGL Support found! success: this application will work optimally on this device! [10:35:35] [ Websocket ] Bidirectional Websocket Interface Started [10:35:36] [ update ] Checking for Updates [10:35:37] [ update ] You are already running OpenBuilds CONTROL 1.0.207 [10:35:45] [ connect ] PORT INFO: Port is now open: COM3 - Attempting to detect Firmware [10:35:45] [ connect ] Checking for firmware on COM3 [10:35:45] [ connect ] Detecting Firmware: Method 1 (Autoreset) [10:35:46] [ connect ] Detecting Firmware: Method 2 (Ctrl+X) [10:35:47] [ connect ] Detecting Firmware: Method 3 (others that are not supported) [10:35:49] [ connect ] ERROR!: No supported firmware detected - you need a controller with Grbl 1.1x on it, or there is a problem with your controller. Closing port COM3 [10:35:49] [ disconnect ] PORT INFO: Port closed I read the forums and rebooted everything, same problem. I tried a different USB cable (1st cable was brand new with Blackbox) same errors I tried a short blue USB cable that I received from Bulkman3D, same issue. All device drivers for USB ports and devices show latest drivers. Tried other laptop (MUCH NEWER with lots of USB ports, both 2.0 and 3.0) same result Any ideas or next steps?