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Interface resets to "wrong password"

Discussion in 'Interfaces' started by Timber n Thyme, May 1, 2022.

  1. Timber n Thyme

    Builder

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    Got the Openbuilds Interface, plugged it in as per the instructions, got through the setup phase where i configure the WIFI. Connects to wifi just fine, followed the direction where it says to hit the reset button on the side of the interface, it says "wrong password" when trying to connect to the internet again, after it was just connected 2 seconds prior. it goes right bac to the 192.168.4.1

    Already tried going into the interface settings and "resetting wifi"

    Think this may be a problem where the firmware recognizes the "%" symbol in the password as a command not a character. Cannot change the password to verify. Anybody else have this issue? Anybody find a work around?
     
  2. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
    Staff Member Moderator Builder Resident Builder

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    Weird characters may cause issues yes, if possible, try a alphanumeric password
    Authentication failures could also relate to other issues like low signal strength, etc (although the error says "incorrect password" for the most popular laymans cause, the underlying reason could be anything that prevents the connection from completing: signal, dhcp failure, etc)
     
    #2 Peter Van Der Walt, May 2, 2022
    Last edited: May 2, 2022
  3. Mark Carew

    Mark Carew OpenBuilds Team
    Staff Member Moderator Builder Resident Builder

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    If the problem persists, please create a support ticket with the Part Store here.
     

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