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Interface buzzing sound

Discussion in 'Interfaces' started by Luis Barros, Nov 23, 2022.

  1. Luis Barros

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    Got both the blackbox32 and interface and the blackbox works with the laptop but the interface makes a buzzing sound anytime I press a button like tools or to read the USB for firmware update, buzzes like crazy and reboots then I press cancel and reboots again buzzing.
     
  2. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Refer the reply to your existing support ticket on support.openbuilds.com, thanks!
     
  3. Luis Barros

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    Going to bestbuy to buy the cable and I will keep you posted.
     
  4. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Thanks, but if you have issues, continue with the existing support ticket that's already there :)
     
  5. residentdj

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    What was the solution? Have the same issue.

    Saw the bit in the docs about the jumper, but my interface version is 1.7, no jumper included with blackbox (X32 v1.2) and the jumper I made, produced no different results
     
  6. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    1) have you updated to Firmware v1.57?
    2) V1.7s does not need the jumper, as per the docs it applies to older versions.
    If the firmware is up to date, and issue persists, please contact the store via Support > New Ticket. They will be the only way to assist further
     
  7. residentdj

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    Nope. Was not able to update the firmware. The interface is on 1.51 and I am unable to do anything, because as soon as I press anything it starts buzzing and reboots. It shows 2 messages on boot:

    WiFi: Entered configuration mode 1
    Firmware: Unable to read
     
  8. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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  9. residentdj

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    yep, that worked, but now control software does not see it on the network. It gets an IP, shows up on my router, seems to connect to the internet when I go to the settings and Firmware update, least it seems to do so. It says that the image is already the laters and reboots with something Failure message.

    I am not able to ping it (not sure its by design) and control only finds my laser printer. Are there network ports requirements? I have broadcast and mDNS enabled and working on this netwiork, so I don’t see why it would not show up
     
  10. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    That's not what its for - nothing to do with Interface.

    You use CONTROL "OR" Interface, not both

    Checkout docs.openbuilds.com/interface again to learn more
     
  11. sitoru

    sitoru New
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    my interface just recently started buzzing. it's random, it will usually complete a job then reset and start buzzing. I already updated the firmware, but it still happens once in a while. what else can we try to find out what's happening?
     
  12. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    B
    BlackBox 4X or BlackBox X32?
     
  13. sitoru

    sitoru New
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    the first blackbox, could it maybe be the cable that connects to the blackbox?
     
  14. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Have you updated recently? So you are on V1.57?


    It could be - if you know of any damage it could have picked up over time. We have cable tie slots on the back panel to help with strain relief. Check the connectors themselves to make sure the pins didn't become unseated etc.
     
  15. sitoru

    sitoru New
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    yes I updated recently because it started doing that, I just have it stationary while its working, then it beeps job finished and randomly will reset and keep buzzing while its booting up again
     
  16. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    As you mention end of the job, does your machine perhaps run into the limit switches at the end of the job? (as in triggered switches, not just near them?)
     
  17. sitoru

    sitoru New
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    I don't have any limit switches
     
  18. David the swarfer

    David the swarfer OpenBuilds Team
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    ah, then you need to fake the home
    How to 'Fake the home'

    having a good home position is not optional, safety moves rely on it.
     
  19. sitoru

    sitoru New
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    what does that have to do with the interface doing a full reset and buzzing? how does it affect it?
     
    #19 sitoru, Jan 7, 2023
    Last edited: Jan 7, 2023
  20. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Thanks for confirming.

    Try going into Tools and Utils > Interface Settings > Turn of Feedback and Beep (both uses a bit of extra power) and try again. See if improves your situation
     

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