Hi there, I just received my BlackBox Controller for my C-Beam. I followed the assembly video which was great. At the end, I was able to move my X and Y axis but not my Z axis. I redid the connection for Z and now nothing works. I cannot communicate the the BlackBox. I read several post regardig this and have removed all connected stepper motors and limit switches and it still won't work. I get the following message: "ERROR!: No supported firmware detected - you need a controller with Grbl 1.1x on it, or there is a problem with your controller. Closing port COM4" I then tried the re-flash the box using the Wizard tool and get the following message: "FLASH FAILED!" I have attached the serial console output below. I have sent a note to support last week but have yet to hear back from them. Is there anything else I can do? Thank you! Serial Console Messages: [11:33:36] [ 3D Viewer ] WebGL Support found! success: this application will work optimally on this device! [11:33:37] [ Websocket ] Bidirectional Websocket Interface Started [11:33:38] [ update ] Checking for Updates [11:33:38] [ update ] You are already running OpenBuilds CONTROL 1.0.246 [11:36:53] [ connect ] PORT INFO: Port is now open: COM4 - Attempting to detect Firmware [11:36:53] [ connect ] Checking for firmware on COM4 [11:36:53] [ connect ] Detecting Firmware: Method 1 (Autoreset) [11:36:54] [ connect ] Detecting Firmware: Method 2 (Ctrl+X) [11:36:55] [ connect ] Detecting Firmware: Method 3 (others that are not supported) [11:36:57] [ connect ] ERROR!: No supported firmware detected - you need a controller with Grbl 1.1x on it, or there is a problem with your controller. Closing port COM4 [11:36:57] [ disconnect ] PORT INFO: Port closed Tried to flash it with the wizard tool: Here is the result: [11:39:25] [ Firmware Upgrade ] connected [11:39:25] [ Firmware Upgrade ] reset complete. [11:39:25] [ Firmware Upgrade ] flashing, please wait... [11:39:26] [ Firmware Upgrade ] FLASH FAILED!
http://support.openbuilds.com/support/home will be happy to sort that out for you (just note they are closed for memorial day, but you should get a reply tomorrow
