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BlackBox X32 Probe Issue

Discussion in 'Controller Boards' started by Adam Bivens, Dec 2, 2022.

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  1. Adam Bivens

    Adam Bivens New
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    SO..... installed new black box x32. set the settings to lead 1515 now it will not home from the xyz block. anything I missed?
     
    #1 Adam Bivens, Dec 2, 2022
  2. sharmstr

    sharmstr OpenBuilds Team
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    By home I'll assume that you mean probe to set zero. Go into the troubleshooting tab and test the probe by touching the magnet to the probe plate. It should change to red/triggered. If it doesnt double check your wiring until it does.
     
    #2 sharmstr, Dec 2, 2022
  3. Adam Bivens

    Adam Bivens New
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    I did that. When I click the probe action button nothing happens. Then it pops error code for XYZ NEEDS VALUE G65 I think.
     
    #3 Adam Bivens, Dec 2, 2022
  4. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    We'd be able to help if you provide sufficienct details:
    - Screenshots of any errors
    - Screenshots of log entries (Serial Tab)
    - a Grbl Settings backup
     
    #4 Peter Van Der Walt, Dec 2, 2022
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  5. Adam Bivens

    Adam Bivens New
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    Here is what I'm working with. I changed nothing from one black box to the next. Im lost..... At this point it will not move at all. I dont know how I screwed it up. Hopping there is a way to learn and fix it at the same time.
     

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    #5 Adam Bivens, Dec 3, 2022
  6. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    That looks like a backup from Grbl 1.1 (BlackBox 4X)
    We need the new backup off GrblHAL from the X32 - to check your settings as it pertains to the new controller, which has a lot more parameters than the old one. You also forgot the Error screenshots. Those are very important.... The sooner you provide us with info, the sooner we can help you:
    - Grbl Settings Backup off the new controller
    - Screenshots of the Probe error dialog
    - Screenshot of Serial Log right after the error showing the section of the log where the Probe commands were being sent.
     
    #6 Peter Van Der Walt, Dec 4, 2022
  7. Adam Bivens

    Adam Bivens New
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    Ok, I will do that in the morning.
     
    #7 Adam Bivens, Dec 4, 2022
  8. Adam Bivens

    Adam Bivens New
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    Here are the X32 settings. I attempted to redo the XYZ probe and it wont repeat. It never moves now. just sit over the start point. wires all check back good and the probe shows to be working in troubleshooter.
     

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    #8 Adam Bivens, Dec 4, 2022
  9. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Screenshot of the log of the attempt that doesnt move please? If you are unsure how to take a screenshot see
    Open Snipping Tool and take a screenshot - Microsoft Support


    Click Serial Log tab, and make sure to screenshot the whole window (we'll look at other clues too not just the log, so don't crop or copy the text only. We check DROs, Controller state, alarm, queue counts, log entry, even application version etc from a proper screenshot showing the whole window)
     
    #9 Peter Van Der Walt, Dec 4, 2022
  10. Adam Bivens

    Adam Bivens New
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    I hope this is what you need. When I turned the power back on it wants to find the Z Hight and then stopped. So I ran it one more time and got the same ending, no movement. thank you for your time helping me through this.
    Screenshot 2022-12-04 114600 1.png Screenshot 2022-12-04 114636 2.png
     

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    #10 Adam Bivens, Dec 4, 2022
  11. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Thanks, will have to look deeper into it on Monday, will revert back to you

    Can you please elaborate on this? When does it move Z? When you power up? When you Home? Or when you Probe?
     
    #11 Peter Van Der Walt, Dec 4, 2022
    Last edited: Dec 4, 2022
  12. Adam Bivens

    Adam Bivens New
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    as soon as I turn it back on.
     
    #12 Adam Bivens, Dec 4, 2022
  13. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Was it turned off with moves still in the queue? I see 19 moves in the queue there in the screenshot. Have you tried with a clean start of the computer?
     
    #13 Peter Van Der Walt, Dec 4, 2022
  14. Adam Bivens

    Adam Bivens New
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    Yes, to both. If I started up cold, power everything on run my homing sequence and then attempt to find my start Location using my XYZ probe nothing happens. If I close the laptop walk away, then come back like I did today and open up the laptop it’ll move to find the height. then stop once it reaches the probe.
     
    #14 Adam Bivens, Dec 4, 2022
  15. Adam Bivens

    Adam Bivens New
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    What do you think is my problem. I have checked and rechecked the wiring. Everything checks to have good continuity from one end to the next.
     
    #15 Adam Bivens, Dec 6, 2022
  16. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Bug confirmed, see Bug: Probe queue stuck · Issue #277 · OpenBuilds/OpenBuilds-CONTROL for progress updates - should be fixed in next update - good catch! Thanks for bringing it to our attention
     
    #16 Peter Van Der Walt, Dec 6, 2022
  17. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    #17 Peter Van Der Walt, Dec 7, 2022
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  18. Adam Bivens

    Adam Bivens New
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    Is there any word on a fix or something I need to try.
     
    #18 Adam Bivens, Dec 8, 2022
  19. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    See the post right above your question ^
     
    #19 Peter Van Der Walt, Dec 8, 2022
  20. Adam Bivens

    Adam Bivens New
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    Did not work. I tried it. Thank you for your help. I will just go back to my old 4X.
     
    #20 Adam Bivens, Dec 8, 2022
  21. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Works in testing here. If you refer the git issue you can track what the bug was and how it was fixed too. Make sure you followed the instructions exactly. (remembered to update CONTROL, made sure the Firmware update ran to completion and succesfully, etc)

    Closing this thread, if you need further support or return details contact us via Support > new ticket

    The X32 will have firmware updates regularly (unlike Grbl that stagnated for a couple years, grblHAL is a more modern - faster developing firmware adding features and bugfixes almost every day) - see docs:blackbox-x32:firmware_changelog [OpenBuilds Documentation]
     
    #21 Peter Van Der Walt, Dec 8, 2022
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