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Interface USB issues.

Discussion in 'Interfaces' started by Bonifacio Perez, Feb 17, 2021.

  1. Bonifacio Perez

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    Just flashed the interface with the new firmware because the interface was showing update available. I tried updating using the WiFi operation but kept getting an error. So I flashed the interface using the computer method, but now the interface wont recognize the USB stick. The USB green light turns green on the interface when you stick in the Open Builds USB thumb drive, which has been prepared using the Open Builds Control. Any suggestions on how I can get the Interface to except the USB flash drive so I may load code?
     
  2. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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  3. Bonifacio Perez

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    I tried wiggling the thumb drive, bending the tabs on the socket, using a different thumb drive and but to no avail the interface is not seeing the USB thumb drive. Suggestions?

    Interface.jpg
     
  4. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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  5. jda70az

    jda70az Well-Known
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    Almost the same thing for me.

    Green Light USB ON but unable to select files, execute / doesn't work.
    Green light USB OFF. Unplug the data cable and plug it back again and USB works.

    So what now?
     
  6. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Same issue, same reply: Speak to http://support.openbuilds.com/support/home
     
  7. jda70az

    jda70az Well-Known
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  8. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Most likely: Warranty process - send you out a new one (if you have not used the warranty yet)
     
  9. jda70az

    jda70az Well-Known
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    Do you know if they ( manufacturer) have fixed the issues with it?
     
  10. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
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    Yes, it has
     

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