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Blackbox 4 firmware problems

Discussion in 'Control Software' started by Sumin Kim, Apr 13, 2021.

  1. Sumin Kim

    Sumin Kim New
    Builder

    Joined:
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    Hello, I bought mini mill and received yesterday.

    And I check mini mill work normally at vendor company.

    I installed 'Openbuilds control' at my laptop and connect mini mill but I got firmware problems.

    upload_2021-4-13_15-37-37.png

    So I saw docs:blackbox:faq-usb-connection-failed [OpenBuilds Documentation]

    It works normally at vendor company, therefore there is no incorrect wiring.

    and my laptop has one port, I check device manager there is no problems.

    upload_2021-4-13_15-46-21.png

    and I update driver

    I don't know how to connect mini mill to PC
     
  2. Peter Van Der Walt

    Peter Van Der Walt OpenBuilds Team
    Staff Member Moderator Builder Resident Builder

    Joined:
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    So if it works on a different computer, the problem is something on your computer. Can it still connect on the other computer (not damaged in the meantime)?

    Are you sure COM9 is the BlackBox? Check by plugging/unplugging it: docs:blackbox:faq-usb-connection-failed [OpenBuilds Documentation]
     

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